Maintenance Help 

We understand that maintenance can come at the most inconvient times. Here are some common household repairs that you might be able to take care of yourself. 

Be sure to contact our office at anytime if you feel uncomfortable or uncertain about a repair.

Any repairs involving more complicated situations should be requested to be repaired through our office.

Garbage Disposal

Is your garbage disposal having issues? Check out the video to find easy do it yourself fixes. 

If you are uncomfortable or unable to try any of these quick fixes or have tried these steps and are still having issues, please contact our office and we can send a vendor to take a look.

Expert plumbers recommend scraping food into the trash and avoid putting anything unnessesary down the drain. Be sure to review the list of things never to put down your drain.

Tripped Breaker

If your power seems to have suddenly stopped working and it's only affecting one area of the home, you may have a tripped circut breaker. This can be an easy and quick fix, by locating your breaker box and finding the tripped breaker. Watch the video for more information.

If you are uncomfortable with switching the breaker back on, please contact our office and we can send a vendor out to help. 

Locked Out

If you find yourself locked out of your home and it's after or before our normal busines hours of 8:30 am- 4:30 pm or on a Holiday, you will be responsible for contacting a locksmith to get back into your unit.

We recomend you call Parson's Lock and Key at 801-393-4182.

Do not get the hardware changed, just have them pick the lock. You will be responsible for all costs associated with the lock smith.

If you are locked out during normal business hours, contact our office and we can arrange for you to pick up a copy of the key, This is a $2 fee for the key copy. 

We recommend you place a spare key in a lockbox or somewhere accessable to avoid these situations. 

 
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As of 5/1/2020

 

COVID-19 Policies and Procedures: The following are policies or procedures that we are following due to the risks of COVID-19 and the instructions we have received from the state of Utah as well as recommendations from the Utah Apartment Association.

 

 

Closures:

 

-Alliance’s office in Roy will be open to the public by appointment only. If you need to bring a payment or document to our office, you may use the drop slot or make an appointment with our office staff.

 

-Most common area facilities have been reopened to the public. To ensure the safety of everyone please continue to abide by the social distancing guidelines and safety procedures provided by the state.

 

 

Maintenance:

 

Maintenance will be scheduled as usual. Residents that are showing signs of COVID-19 are asked to postpone maintenance requests unless it is a maintenance emergency.

 

Payments, Residential/Commercial/HOA:

 

-If you are unable to make a payment during this time, please contact our office as soon as you can. We are willing to work with anyone that has been negatively affected by COVID-19 and requires an accommodation for payments. Our office is complying with all laws, legislation and in house policies.

 

 

Investment Clients:

 

-We are working with tenants at this time to ensure that rents be paid and in a timely manner. We understand that you also may have been effected negatively by the COVID-19 pandemic and have a mortgage to continue to pay. We will send regular communication if for any reason you will not be receiving rents for the month or receiving them late.

 

 

Property Showings:

 

At this time we will continue to show our available rental properties as self-guided tours. You may contact our office to set up a showing.  We ask that you please use caution when viewing vacant units and follow heath precautions.

Quick Links

If you are unable to use this site due to accessibility issues, please call 801-728-0454